Our Privacy Policy was last updated on July 11th,2024
At PRABHAKAR DUTT SHUKLA ("we," "our," "us"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and book our astrology consultations.
By using our website or booking a consultation, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect personal information directly from you when you visit our website, book a consultation, or communicate with us. The information we collect may include (but is not limited to):
✅ Personal Information:

• Full Name

• Email Address

• WhatsApp/Phone Number

• Place of Birth

• Date and Time of Birth

• Preferred Language

• Consultation Preferences

✅ Payment Information:

• Payment details (processed securely via third-party payment gateways)

• Currency preference (INR or AUD)

• Transaction ID and payment status

✅ Technical Information:
When you visit our website, we may automatically collect the following information through cookies and other tracking tools:

• IP Address

• Browser type and version

• Device type

• Operating system

• Referral source (how you arrived at our website)

• Pages viewed and time spent on the site

✅ Communication Data:

• Any communication with us via email, WhatsApp, or social media

• Any feedback or testimonials you provide

2. How We Use Your Information
We use the information collected from you to provide and improve our services, ensure security, and enhance your overall experience. Your information may be used for the following purposes:
🔹 Service Fulfillment:

• To confirm and manage your consultation booking.

• To communicate about your consultation (confirmation, rescheduling, or cancellation).

• To prepare personalized astrological reports based on your birth details.

🔹 Customer Support and Communication:

• To respond to your inquiries and requests.

• To send updates, confirmations, and appointment reminders.

🔹 Payment Processing:

• To process payments and verify transactions securely.

• To prevent fraud or unauthorized transactions.

🔹 Marketing and Promotions:

• To notify you about future consultation opportunities and special offers.

• To share new astrology insights, blog updates, and other content related to our services.

You may opt out of receiving marketing communications at any time.
🔹 Legal and Compliance:

• To comply with applicable legal obligations.

• To protect our business and prevent misuse of our services.

3. Data Retention
We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy:
✅ Consultation Data: Retained for 1 year from the date of consultation for future reference.
✅ Payment Records: Retained for up to 5 years to comply with tax and financial regulations.
✅ Communication Records: Retained for up to 1 year for customer service purposes.
Once the retention period expires, your data will be securely deleted or anonymized.
4. How We Protect Your Information
We are committed to protecting your personal information from unauthorized access, disclosure, or destruction. We implement the following security measures:
✅ SSL Encryption: All data transmitted through our website is secured with SSL (Secure Socket Layer) encryption.
✅ Restricted Access: Only authorized personnel have access to your personal information.
✅ Data Anonymization: Sensitive data is anonymized where possible.
✅ Firewall and Anti-Malware: We use firewalls and anti-malware solutions to protect our systems.
✅ Secure Payment Gateways: Payments are processed through trusted third-party providers (e.g., PayPal) to ensure security.
5. Sharing of Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
✅ With Your Consent:

• If you give explicit permission to share information with third parties.

✅ Legal Requirements:

• To comply with legal requirements, court orders, or government regulations.

• To investigate and respond to claims of illegal activity, fraud, or violation of our Terms and Conditions.

✅ Business Transfers:

• In case of a merger, acquisition, or business restructuring, your data may be transferred to the new entity.

6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic.
✅ Types of Cookies We Use:

1. Essential Cookies: Necessary for the operation of the website (e.g., session management).

2. Analytical Cookies: Help us understand how visitors interact with our website.

3. Marketing Cookies: Used for targeted advertising and promotional purposes.

✅ Managing Cookies:
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Your Rights
You have the following rights concerning your personal information:
✅ Right to Access: You may request a copy of the personal information we hold about you.
✅ Right to Correction: You may request that we update or correct inaccurate information.
✅ Right to Deletion: You may request that we delete your personal data (subject to legal obligations).
✅ Right to Object: You may object to the processing of your data for marketing purposes.
✅ Right to Withdraw Consent: You may withdraw your consent at any time.
8. Recording of Consultations

• Your consultation may be recorded with your consent for reference purposes.

• You may request a copy of the recording after the session.

• If you choose to withdraw consent for recording, we will comply with your request.

9. Cross-Border Data Transfers
Since you are located in India and providing services in Australia, data may be transferred between countries:

• Data collected during Australian consultations may be processed and stored in India.

• By using our services, you consent to the transfer of your data across international borders.

10. Children's Privacy
Our services are not intended for individuals under the age of 18.

• We do not knowingly collect personal data from minors.

• If we become aware that a minor has provided us with personal information, we will delete it immediately.

11. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways, social media).

• We are not responsible for the privacy practices or content of these third-party websites.

• You are encouraged to review their privacy policies separately.

12. Legal Jurisdiction
This Privacy Policy shall be governed by and interpreted under the laws of India.

• Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of the courts in Lucknow, Uttar Pradesh, India.

13. Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time.

• Changes will be communicated via email or WhatsApp.

• Continued use of our services after changes are made constitutes acceptance of the updated policy.

14. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
📍 Address: 1/692 Ratan Khand, Sharda Nagar Yojna, Lucknow, Uttar Pradesh, 226002, India
📞 Phone: [Insert Phone Number]
📧 Email: [Insert Email Address]
💬 WhatsApp: [Insert WhatsApp Number]
15. Consent
By booking a consultation with PRABHAKAR DUTT SHUKLA, you confirm that you have read, understood, and agreed to this Privacy Policy.